Expert care and reliability

Your reliable partner for high quality communications at affordable prices.

Vision – Mission – Values

Vision – Mission – Values

Our vision is to become the best alternative telecommunications operator in Bulgaria.  We shall deliver true solutions that meet customers exact needs.

Our mission is to passionately DELIVER EXCELLENT QUALITY telecommunications services, at lower prices and with better customer care.  We want to be true partners with all our customers and help them manage their telecommunications infrastructure in the most efficient way.

Our values are to SERVICE BETTER OUR CUSTOMERS by FOCUSING ON THEIR EXPECTATIONS.  The key elements of our focus will be: positive, forward thinking, thoughtful understanding and empathy shall guide our efforts, whilst increasing customers satisfaction and loyalty equals a successfully completed job every time.

 

News and articles

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5 key trends in telecommunications this year In past few years, the telecommunications sector has experienced intense and very dynamic changes,...

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Managed Services – Key to a Reliable, Efficient and Cost-Effective IT Infrastructure In a dynamic business environment where companies strive to be...

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How to optimise your telecommunications costs without compromising on quality For many enterprises and organisations, telecommunications services,...

What people say about us

What people say about us

Due to the expansion of our business over the last few years we decided it was time to move to a fully Hosted VOIP telecom service.

We are very pleased that we chose to use Gold Telecom to carry out this important upgrade which has taken care of all of our telecom needs.

 Ian W – Director – Specialist Sports Goods Retailer via Stores and Online – London and Midlands

The Hosted VOIP Telephony service that Gold Telecom installed and manage for us provides all of the features and flexibility that we need to look after the needs of all of our customers in an industry where getting things done on time is crucial.

We are always impressed by their excellent customer service and proactive approach in suggesting and implementing the best solutions for our ongoing needs within a timeframe and price that works very well for us

Zeeshan – IT Manager – International Courier Company – Heathrow Area – London