The Terms & Conditions (Ts&Cs) are listed in Bulgarian, as that is the exact copy of the approved by the Bulgarian Telecommunications Regulator, namely Communications Regulation Commission (CRC). For the purposes of accurate understanding and interpretation, we prefer to avoid any ambiguity and/or misrepresentation of their legality, by translating them in English.

Please do accept our apologies for any inconvenience.“


1. General conditions for relations with end users of fixed telephony service (valid until 25.05.2018.)



1. Indicators of quality of service (2009)

2. Indicators for Quality of Service (2010) 

3. Indicators for Quality of Service (2011) 

4. Indicators for Quality of Service (2012)



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